The Golden Hours

First in a Series on Reputation Management and Risk Communications

“But in all my experience, I have never been in any accident… of any sort worth speaking about. I have seen but one vessel in distress in all my years at sea. I never saw a wreck and never have been wrecked nor was I ever in any predicament that threatened to end in disaster of any sort.”

– J. Smith, Captain of the RMS Titanic

The Conflict